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Information in this scheme is available free of charge when viewed on the HITRANS website or sent via e-mail. For those without access to the website a single printout of the website (or a hard copy of the document) can be requested. These will be provided free of charge except where indicated.
Requests for multiple printouts of material on the website or for multiple hard copies may incur a fee to cover the cost of printing, photocopying, postage.
Where possible, any charges that are likely to be made for information will be detailed at Section 10 under the individual classes of information. Where the publication indicates that a charge may be applied, this will be reasonable and will reflect the cost of printing and/or posting large documents. The charge for photocopying or printing documents (black and white) is 10p per A4 sheet.
9: Contacts, Feedback & Complaints
11: Classes of Information
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